Tuesday, Feb. 25, 2020

Frequently Asked Questions

What product lines is NexPet currently paying rebates on?
BioGroom, Blue Ribbon, Carib Sea, Cobalt, Dr. Tim’s Aquatics, Earth Friendly (AKA Petastic), Eheim, Eight-in-One,Ekkwill fish*, Fetch4Pets, FiberCore, Fluker, Insant Ocean, Kordon/Oasis, LM Animal Farms, Marchioro, Midwest, OSI Marine Labs, Oxbow, Pet Ag, Pet Kelp, Pet Naturals of Vermont, Pestell, Prevue, Tetra, and Virbac

How much is the rebate and how does it work?
The rebate is normally 2% of your purchases for most of these lines every quarter and is paid to you through NexPet by check.

Do I have to provide invoice copies or other reports?
Major pet supply distributors provide data on our members’ purchases of the brands in the program; we collate the data for all your purchases and file for the rebate. In case of small distributors or regions where we have very few members, reports are normally available from distributors at the request of the individual retailer. For these cases we provide a form to make it easy for the distributor to do it.

Why do these manufacturers pay NexPet members a rebate?
Group members have committed to increase their purchases of these brands, and have done so substantially.

Are any other brands coming in to the rebate program?
NexPet is always talking to vendors about joining the program, and new ones are added periodically.

What are the members only discounts?
Vendors will give a special discounts to stores that are members of NexPet and often will offer other incentives such as a lower rate or free shipping, and smaller minimums. Vendors included in this program are: Pet Edge Dealer Services, Fluker (Crickets and other feeders), Lupine Collars, Advantage & Frontline, 26 Bars and a Band, Auburn Leathercrafters, Compware, Tall Tails, Tuff Enuff, Yellow Dog Design, Wyld’s Wingdom (bird product distributor) and many other fine product vendors including livestock suppliers Jermack (live plants), Nautilus (fish) and more.
Full details on NexPet direct selling vendors can be found on our latest “Selected Deals” sheet.

What are the savings on credit card processing?
Most members have saved between $1000 and $4000 per store per year using our provider. Rates vary depending on volume, and quotes can be provided to members at any time.

Does NexPet’s Credit Card processing provider offer gift and loyalty cards?
Yes, cards are available with custom designs.

Does NexPet offer Consumer Financing?
90 Days Same as Cash with payments: 2%, 180 Days Same as Cash with payments: 5%

What about insurance?
NexPet’s Group Medical plan offers attractive rates, a reliable national carrier and a broad choice of provider networks rates are quoted to individual companies after they complete a medical insurance application.

When do I have to renew membership in NexPet?
Renewals happen annually. However, many members never have to pay the renewal fee as their rebates cover the cost. The remainder of the rebate then goes back to the store.

How much can I save on shipping?
Save up to 29% on your FedEx Express® shipping and up to 20% on your FedEx Ground® shipping. You can also save at least 70% on less-than-truckload (LTL) shipping. Discounts apply to inbound and outbound shipments and there is no minimum shipping requirement. The more shipping you do, the more you save! Rate quotes can be provided to members at any time.

If this doesn’t answer your questions, please contact us!
*Not available in certain states.